The University of Iowa Department of Obstetrics and Gynecology is looking for a temporary 100% Clinic Services Specialist at our Davenport Clinic. Under the general supervision of the Clinic Services Manager, a Clinic Services Specialist schedules patient appointments in the Obstetrics and Gynecology clinic. This is an hourly, non-benefited position lasting through January. It will start part time and go to full time in October.

Position Responsibilities:

Greeting patients and visitors as they arrive

Encountering patients for appointments using the Epic Cadence model system

Gathering insurance information

Scheduling appointments in the Epic Cadence model system

Answer incoming phone calls, triage as necessary. Make outgoing phone calls.

Requirements:

A Bachelor's degree or an equivalent combination of education and experience. 

6 months - 1 year administrative experience

Patient centered and a patient advocate

Proficiency in computer spreadsheet and database applications

Excellent written and verbal communication skills

Excellent organizational skills

Job related experience with and/or commitment to customer service excellence

 Desirable Qualifications:

Experience scheduling in an outpatient clinic setting

Experience with the Epic system

Knowledge of Obstetrics and Gynecology

Hours: Between 8:00 AM - 5:00 PM Monday - Friday

Location: Davenport, IA

Pay: Starting at $20.39 per hour