PRN Clerk III UI Health Care Community Clinics (UICC) West Branch, Solon, and Tipton Family Medicine Clinics

Position Summary:

Provide front desk reception duties for checking in and checking out the patient. Will schedule clinic appointments for the clinic. This includes high volume public contact and use of multi-tasking skills.

Job Responsibilities:

• Provide support for front desk reception duties for checking in and checking out the patient.
• Includes high volume public contact, use of multi-tasking skills, and the ability to answer multi-line phones on a consistent basis involving internal and external customers.
• Copying/scanning/uploading patient documentation into electronic medical record. 
• Gathers demographic data information and enters into the hospital EPIC system.
• Clinical site support for patient care.

• Communicates clearly.
• Ability to stand for longer periods of time.

• May work EPIC work queues.
• Other duties as assigned. 

Minimum Eligibility Requirements:

Any combination of clerical office experience, undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.

Job Qualifications:

• Proficient in basic computer functions.
• Ability to follow directions and complete tasks independently.
• Ability to prioritize tasks.
• Experience with customer service.
• Pass a Criminal Background Check
• Experience with direct patient contact

• Need to be available to attend one EPIC training course as part of onboarding. This is offered every other Friday from 8AM-12PM.

Desired Qualifications:

• Previous EPIC experience
• Experience with customer service in a healthcare setting

Hours Needed:

• Wednesday from 1:00 pm - 5:00 pm and Friday from 8:00 am - 5:00 pm

• Flexibility to cover gaps in coverage or vacation requests during semester/school year

• Must pick up a minimum of 20-24 hours per month if hours are available

Location: West Branch, Solon, and Tipton Clinics. Will require some traveling between clinics.

When applying please include the following:

• Resume
• Hours available to work
• Reliable transportation to clinic locations