Job Responsibilities:
- Provide support for front desk reception duties for checking in and checking out the patient.
- Includes high volume public contact, use of multi-tasking skills, and the ability to answer multi-line phones on a consistent basis involving internal and external customers.
- Copying/scanning/uploading patient documentation into electronic medical record.
- Gathers demographic data information and enters into the hospital EPIC system.
- Clinical site support for patient care.
- Communicates clearly.
- Ability to stand for longer periods of time.
- May work EPIC work queues.
- Other duties as assigned.
Minimum Eligibility Requirements:
Any combination of clerical office experience, undergraduate education, and/or post high school clerical training that is the equivalent to one year of full-time employment.
Job Qualifications:
- Proficient in basic computer functions.
- Ability to follow directions and complete tasks independently.
- Ability to prioritize tasks.
- Experience with customer service.
- Pass a Criminal Background Check.
- Experience with direct patient contact.
- Must be available to work at all four locations.
- Need to be available to attend one EPIC training course as part of onboarding. This is offered every other Friday from 8AM-12PM.
Locations:
- Old Capital Quick Care
- Mormon Trek Quick Care
- East (Sycamore Mall) Quick Care
- North Liberty Quick Care
Hours Needed:
- Variable hours; must have weekday morning/daytime availability
- 7am - 7:30pm weekdays
- 7am - 5:30pm weekends
- Must commit to one weekend a month
- Must pick up a minimum of 20-24 hours per month
When applying please include the following:
- Resume
- Hours available to work
- Confirm reliable transportation & valid driver's license