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Medical Assistant II

Posting ID 117313
Department Quick Care Administration/UIHC
Jobcode Medical Assistant II
Working Title Medical Assistant II

Hourly PRN Medical Assistant QuickCare:


Under direct supervision of LIP (licensed independent practitioner), RN (registered nurse), NM/ANM (nurse manager/assistant nurse manager) or other licensed designee, functions as a member of the patient care team. Performs technical, patient care and related clerical functions in the urgent care setting by coordinating all elements of the patient visit.


  • Responsible for facilitating the smooth flow of patients through the clinic, interacting with patients, families, nursing staff and LIP’s to the satisfaction of all parties involved.
  • Assists in clinic with physical examination of patient and related treatments according to patient condition and age, including but not limited to: patient history and screenings, vital signs, medication history, allergies and immunizations.
  • Provides information to patients using pre-printed and pre-approved documents.
  • Collects specimens for routine and specialized testing such as urinalysis and venipuncture using proper collection techniques and special processes as defined by specific specimen collection requirements.
  • Performs routine tests and procedures under the direction of the LIP or per protocol.
  • Administers routine oral, rectal or injectable medications and vaccinations within the scope of practice and per established protocols. Medication can only be administered by certified medical assistants or medical assistants who have completed a formal accredited training program.
  • Coordinates prescription process in conjunction with the LIP post outpatient visits.
  • Documents care given and patient history in electronic medical record including clinic forms.
  • Manages internal and external medical records to ensure that accurate and complete data is available.
  • Assists in obtaining preauthorization's and prior authorizations.
  • Performs check in functions.
  • Performs cash collection for co-payments and cash box reconciliation.
  • Receives incoming calls and routes to appropriate nurse/provider/service.
  • Makes outgoing and reminder calls to patients.
  • Schedules appointments as needed.
  • Coordinates patient care with other departments.
  • Completes on-line and in-service education programs annually and as required/offered
  • Attends and participates in staff meetings.
  • Treats matters with confidentiality in accordance with HIPAA requirements.
  • Demonstrates consideration and respect for patients, families, and co-workers at all times.
  • Reports unusual incidents, complaints or concerns to LIP, nurse manager or designee as appropriate. Files PSN reports to record unusual events.
  • Utilizes procedures, skills and techniques to prevent cross-contamination and transmission of infection.
  • Anticipates plans and responds to the needs of the healthcare team.
  • Communicates effectively with patients, families and team members to enhance the operation of the clinic.
  • Assists staff during emergencies within the scope of capabilities and follows standard precautions.
  • Maintains required skills in CPR and emergency care.
  • Completes assignment, seeks assistance when necessary and assumes responsibility for special duties or tasks assigned.
  • Alters work schedule to meet clinic/patient needs.
  • Assumes responsibility for neatness and cleanliness of clinic.
  • Cleans and returns equipment to the proper location. Checks to ensure equipment is maintained by Bioengineering according to expiration date on equipment.
  • Obtains and assembles supplies and equipment for procedures as directed.
  • Transports specimens and supplies.
  • Perform other projects or tasks as assigned.
  • Incorporates the principles of Service Leadership to ensure positive patient/customer relations.
  • Adheres to UIHC policies regarding personal conduct, including: follows established leadership, remaining responsive to instruction and coaching from supervisors and meeting the standards of personal appearance, attendance and punctuality.
  • Assists with maintaining unit/clinic to accreditation standards.


Certification or registration as a Medical Assistant or completion of a recognized one year Medical Assistant Program, or

Completion ofa health care profession program with a curriculum incorporating elements of a Medical Assistant program including but not limited to: pathophysiology, medical terminology, basic pharmacology and medication administration including dose calculation and psychology.


Medical Assistant Certification

Current course completion card in Basic Cardiac Life Support for Healthcare Provider by the American Heart association.

Current course completion card in Advanced Cardiac Life Support by the American

Heart Association.

Phlebotomy experience

Previous healthcare support experience, 1 to 3 years (in past 3 years) in healthcare setting in acute care environment, Emergency Department/Trauma Center, or Family Medicine Clinic.

Computer skills and ability to navigate the EMR – Epic, Word.

Competency in medical terminology.

A valid driver’s license.

Staff may be required to receive a passing score on work samples to be considered for this position.

Must be able travel to five QuickCare locations (North Liberty, Coralville, Iowa City-Sycamore Mall & Old Capital Mall, and Mormon Trek). Work hours range within the window of 7:00 AM to 7:30 PM Monday - Friday, Weekends 7:00 AM to 5:30 PM.

Phone: 319-353-6966
Application Instructions Please send your resume, hours of availability, and certification to
Ad Start Date 06/18/2019
Ad End Date 07/19/2019